contact

contact us and receive an answer to your request within 48 hours

our team

Europe

Samy VENIN

Sales director Europe
Robotics, sourcing, CMP & AMHS specialist

svenin@eumetrys.com

NOrth america

Paul KNUTRUD

Sales director NA
Robotics specialist, Inspectrology co-founder

pknutrud@eumetrys.com

germany

Claus KLEILEIN

Sales director GmbH
Robotics and AMHS specialist

ckleilein@eumetrys.com

Italia

Enrico VACCHELLI

Sales director ITA
Robotics and metrology specialist

evacchelli@eumetrys.com

our offices

France

Gaillac :

42 avenue de l’europe
81600 Gaillac

Meylan :

15 Av. du Granier
38240 Meylan

NOrth america

Eumetrys USA :

364 Barnstable Road

Unit 1015

Hyannis, MA 02601

germany

Eumetrys GmbH :

Lebacher Strasse 4

66133 Saarbrücken

Contact us


Eumetrys Robotics - Your fab's partner

 contact@eumetrys.com

+33 4 58 00 15 70

15, avenue du Granier – 38240 Meylan – France

Frequently asked questions

Robotics, refurbish and exchange

What is your field of action ?

We can operate throughout Europe, USA and Israel.

What is your response time ?

We guarantee a response time of 48hours to your request for quotation.

Are your repairs guaranteed ?

All our repairs are guaranteed for 6 months from the date of return to service of your subsystem.

What is your fastest offer ?

We offer a very fast standard exchange solution within 1 week. An efficient team and the choice of air transport allows us to meet these deadlines.

How can i be sure of the quality of your repairs ?

All the robots, load ports and pre aligners that we recondition pass a battery of quality controls and a 24-hour repeatability test.

Do you take care of the disassembly and assembly of the subsystem on my production site ?

Our experts can come to your site to carry out the disassembly of the defective robot, load port or pre aligner but also the assembly of the reconditioned ones. Our team can also take care of the adjustments of the subsystem so that it perfectly integrates your process equipment.

Do you rent equipments ?

In order to save you time during your repairs, we propose a standard exchange offer within 1 week. You will receive a robot identical to yours but in perfect working order and having passed a large number of quality controls.

I am looking for the most economical solution, wich one do you suggest ?

We recommend you opt for a complete reconditioning. This option guarantees you a repair and a return of your subassembly within 3 weeks.

Is it possible for you to reintegrate the sub-assembly on our equipment ?

Our team is able to make all the adjustments that allow the reconditioned sub-assembly to be reintegrated into your equipment. We have specific tools, such as micro-tools, for the adjustment of load ports, robots and pre-aligners.

Is it possible for you to work in a foreign language ?

All of our employees are fluent in English.

What are your values ?

We value excellence, responsiveness and personalization for the benefit of customer satisfaction.

Do you have customer references ?

We can provide you with serious customer references to prove the quality of our repairs and the accuracy of our on-site adjustments and installations.

Do you repair individual parts ?

We repair parts by the unit if the customer wishes. However, we advise to carry out a reconditioning so that all parts of the robot are changed.

FOUP and FOSB cleaner

What is your field of action ?

We can operate throughout Europe, USA and Israel.

What is your response time ?

We guarantee a response time of 48hours to your request for quotation.

Are your repairs guaranteed ?

All our repairs are guaranteed for 6 months from the date of return to service of your subsystem.

How can i be sure of the quality of your tools ?

There are more than 130 FOUP cleaners in the field since 10 years, base on failure analysis program, the average alarm rate 0.3/month

Why is your FOUP cleaner better than competition

Our FOUP cleaner has been developed to adress <10nm wafer manufacturers and the largest silicon wafer manufacturer.

Its unique and patended design splitting the Cover and the body for a separate cleaning ensure no cross contamination.

The design of the heaters and multiple N2 usage ensure a residual humidity <5%.

Some customers have managed to get even below 3% residual humidity.

I am looking for the most economical solution, wich one do you suggest ?

We recommend you go with the NFC300. It’s the bet cost-effective Cleaner of the portfolio if you can accommodate a residual humidity <20% and do not need N2 purged load ports.

I am looking for the most advanced solution, wich one do you suggest ?

We recommend you go with the VFC310.

VFC310 uses the design & technology of the VFC301 but add 1 extra cleaner chamber and loadports to reach very high through-put.

How will Eumetrys support my tools ?

Every installation is performed with a factory expert who will stay onsite up to 3 months after installation.

Eumetrys then cover the whole European & USA territory with regionalized tech supports.

Eumetrys provides as a standard an Hotline in English, German or French language.